Last updated: 5 October 2026
These Terms and Conditions (“Terms”) apply to every order placed on www.artgrafy.com (“the Website”) with Artgrafy (“we”, “us”). By placing an order you confirm that you have read and accept these Terms.
1. Who we are
Artgrafy, Ahmedabad, Gujarat, India. Email: hello@example.com · Phone / WhatsApp: +91 99999 99999.
2. Our service
We design and host personalised digital web invitations and Save the Date pages: a mobile-friendly website with its own link that can include your names, event details, venues and maps, countdown, photos, music, RSVP form and a private dashboard to follow replies. Our team does the design work for you - there is no editor to learn. There are no subscriptions or recurring fees: you pay once per event.
3. Placing an order
- Choose a design and open its live demo.
- Choose a plan (and any add-ons) and enter your contact details.
- Complete payment.
- Send us your details (names, events, photos, wording) through your private link.
- We design your invitation, you review it and request changes, then you share it with your guests.
Your order is confirmed once payment is received. We will contact you on the WhatsApp number or email you provide.
4. Prices and payment
- Prices are shown in Indian Rupees (₹) and include applicable taxes unless stated otherwise.
- Payment is made in advance by UPI, debit/credit card, netbanking or wallet through our payment partner (Razorpay), by scanning our UPI QR code, or by bank transfer arranged on WhatsApp.
- Card and bank details are handled by the payment partner - we never see or store them.
- The price you pay is the price shown at checkout for your chosen plan and add-ons. Later price changes do not affect confirmed orders.
5. Delivery
Delivery times depend on your plan and are shown on the Plans page (for example “ready in 48 hours”). Delivery time starts once we have received all of your details, not from the payment date. Express delivery, when purchased, applies to orders whose details are received before the stated cut-off time. We deliver your invitation as a link sent by WhatsApp and/or email.
6. Revisions and changes
- Each plan includes a number of design revision rounds (shown on the Plans page). One round is one set of changes sent to us together.
- Updating information - names, dates, times, venues, wording, photos - is free until your event date and does not use a revision round.
- Additional design revision rounds beyond your plan can be purchased (see our Refund & Cancellation Policy).
- Changing to a completely different design after work has started counts as a new order.
7. Cancellations and refunds
Cancellations and refunds are governed by our Refund & Cancellation Policy, which forms part of these Terms.
8. Your content
You are responsible for the names, text, photos, music and other content you send us. You confirm that you have the right to use it and that it is not unlawful, offensive or infringing. You grant us permission to use your content only to create, host and support your invitation. We may refuse or remove content that breaks these rules.
9. Intellectual property and use of designs
Our designs, templates, illustrations, code and branding remain the property of Artgrafy (or our licensors), including the design created or customised for your event. We grant you a personal, non-transferable licence to use your finished invitation for your own event. You may not copy, resell or reuse our designs for other events or customers.
Because every invitation is built from our own designs, we may reuse, adapt and offer the design made for you as a template to other customers, and show your finished invitation as a sample or live demo on our website, in our catalogue and on social media, as explained in our Privacy Policy. You agree to this when you place your order. You can ask us at any time to remove your personal details from a sample - see section 7 of the Privacy Policy.
10. Guests and RSVPs
Your guests can view your invitation and send RSVPs and messages. You are responsible for sharing your link only with people you invite. RSVP information is shown to you through your private manage link and handled as described in our Privacy Policy.
11. Availability of your invitation
We aim to keep your invitation online at all times and for at least 12 months after your event date. Short interruptions may occasionally happen for maintenance or reasons beyond our control (internet outages, hosting provider issues, the guest’s device or network).
12. Limitation of liability
We are not responsible for losses caused by incorrect information you provided, by how the link is shared or used, or by events beyond our reasonable control. To the extent permitted by law, our total liability for any order is limited to the amount you paid for that order.
13. Privacy
We handle personal data as described in our Privacy Policy.
14. Changes to these Terms
We may update these Terms from time to time. The version published on the Website when you place your order applies to that order.
15. Governing law and disputes
These Terms are governed by the laws of India. We will always try to resolve any concern with you directly first - please contact us. Any dispute that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts at Ahmedabad.
16. Contact
Questions about these Terms? Email hello@example.com or message us on WhatsApp at +91 99999 99999.